Frequently Asked Questions

If something is weighing on you — anxiety, low mood, a life change, or just a sense that things could be better — that's reason enough. Reaching out is an easy, no-pressure way to find out — I'm happy to answer questions before you schedule.

Yes — teens 14 and up, and adults. For teen clients, I partner with parents while protecting your teen's privacy and trust.

Yes! I accept Aetna, Anthem Blue Cross and Blue Shield, Carelon Behavioral Health, Cigna, and Kaiser Permanente of the Mid Atlantic through Headway. You can book directly at care.headway.co/providers/felicia-caulk. Private pay with superbills for out-of-network reimbursement is also available. See the Fees & Insurance page for details.

Virtually anywhere in Virginia via secure video, or in person at my office conveniently located in Loudoun County, Virginia. Your choice.

We talk about what brought you in, what you'd like to be different, and any questions you have. It's a conversation — not an interrogation — and you only share what you're ready to.

It depends on you and your goals. Some clients feel meaningful relief in a few months; others value longer-term support. We'll check in on progress together, regularly.

Yes, with a few legal exceptions related to safety, which I'll explain clearly in our first session.

Same-day cancellations are subject to the full session fee. I understand things come up — I just ask for as much notice as possible so I can offer your time to someone who needs it.

If you arrive more than 15 minutes late, we'll need to reschedule the session. The session fee may apply. If you know you're running behind, please let me know and I'll do my best to accommodate.

Before your first session, you'll receive informed consent, privacy practices, and telehealth consent documents. I'll walk you through everything — you can also preview them on the Resources page.